How to Reset Your Jawbone UP Band

I've been using the Jawbone UP Band for a bit now and ran into an issue where I could not get the band to sync with my iPhone.  It also appeared that the function button wasn't accepting press input either.  After searching for an answer I came across the following solution from Jawbone.

Soft Reset 
If your UP band’s button, lights, or vibrations are not working properly, or your band won’t charge, you can perform a Soft Reset to reboot the processor in the band, without erasing your user data.

Follow these steps:

  • Plug your USB cable into a working/powered USB port.
  • Press and hold the button on your band.
  • Continue pressing the button while you plug the band into the USB cable.
  • When the band’s lights flash yellow and red, release the button.
  • Sync your band with the app.

Hard Reset 
To erase all user data currently stored on your band and return the band to its original factory settings, perform a Hard Reset. A Hard Reset may also help fix any band performance issues that a soft reset is not able to fix.

Follow these steps:

  • Make sure your band is charged.
  • Press the button on your band 10 times.
  • On the 10th press, hold the button for 10 seconds until the red sun lights up.
  • Sync your band as you did upon first use.